Frequently asked questions
Do I need to book first?
You can message us on WhatsApp to check technician and part availability before you come.
How long does an iPhone repair take?
Repair time depends on the fault and part availability. We give an estimate for your device after diagnosis.
Is there a warranty?
Yes, repairs at DiBenerin come with a warranty. Full terms are on the Warranty page.
Can I get a repair without visiting the store?
Message us on WhatsApp for the options at your nearest branch.
Is my data safe?
We still recommend backing up your data before any repair.
Are the prices on the website final?
Prices on the website are estimates. The final price is confirmed after our technician inspects the device, before any work begins.
Do you repair MacBooks?
Yes. We repair MacBooks, including battery, display, keyboard, SSD, liquid damage, and logic board. See the Services page for the full list.
How do I check my repair status?
Open the Check Status page, then enter the invoice number from your receipt and the last 4 digits of your registered phone number.